Property AURA
Property Maintenance

When to DIY vs. Hire Contractors: A Landlord's Guide

A strategic cost-benefit analysis of DIY vs. professional repairs, including liability considerations and a guide to building a reliable contractor network.

13 min read
Intermediate

For landlords, maintenance and repairs are a certainty. The perennial question is whether to roll up your sleeves and do the work yourself (DIY) or hire a professional contractor. The temptation to save money with DIY is strong, but it's a decision that extends far beyond just the initial cost. A smart landlord treats this as a strategic business decision, weighing cost, time, skill, and—most importantly—risk.

This guide provides a comprehensive framework to help you decide when to tackle a job yourself and when to call in a pro, ensuring you protect your time, your property, and your legal standing.

The Decision Framework: Skill, Cost, Time, and Risk

Before any project, analyze it through these four lenses.

1. Skill & Complexity: Be Brutally Honest

Your ability to complete a job to a professional standard is paramount. A botched job looks unprofessional, can be unsafe, and will likely need to be redone by a contractor anyway, costing you more in the long run.

Good DIY Tasks (Low Risk, High ROI)

  • Interior painting
  • Fixing a running toilet
  • Replacing a faucet or showerhead
  • Caulking tubs and windows
  • Changing cabinet hardware or light fixtures
  • Basic landscaping and yard work

Pro-Only Tasks (High Risk, High Skill)

  • All electrical work (adding outlets, wiring)
  • Major plumbing (moving pipes, sewer lines)
  • Any structural work (moving walls, framing)
  • Roofing repairs
  • HVAC installation or major repair
  • Foundation work

2. Cost: The "True Cost" of DIY

The sticker price of materials is only part of the DIY equation.

Calculating True DIY Cost:

  • Materials: The obvious cost of paint, pipes, wood, etc.
  • Tools: Do you need to buy or rent specialized tools? A power auger or tile saw can add hundreds to your budget.
  • Your Time (Opportunity Cost): If you make $50/hour at your day job, and a project takes you 10 hours, you've spent $500 of your time. Could a pro do it in 3 hours for $300?
  • Cost of Mistakes: The price of fixing a cross-threaded pipe that leaks and damages the ceiling below can erase all initial savings.

3. Risk & Liability: The Most Important Factor

This is where the DIY vs. Pro decision becomes a critical business choice, not just a financial one.

The DIY Liability Trap

  • Insurance Denial: If your faulty DIY electrical work causes a fire, your insurance company may have grounds to deny your claim entirely.
  • Tenant Lawsuits: If a tenant is injured due to your non-compliant DIY repair (e.g., a poorly installed handrail gives way), you are personally and financially liable. A professional contractor's insurance protects you from this.
  • Code Violations: Many jobs require permits and must adhere to local building codes. A professional knows these codes; a DIY landlord often doesn't, leading to fines and orders to tear out the work.

Building Your Professional Contractor Network

The best time to find a great contractor is before you need one. Building a network of trusted professionals is one of the highest-value activities a landlord can undertake.

Where to Find Reliable Vendors:

  • Referrals from Other Landlords: Ask for recommendations at your local landlord or real estate investor association meetings.
  • Your Real Estate Agent: Experienced agents have a long list of tradespeople they trust for preparing homes for sale.
  • Specialty Supply Houses: Go to the local electrical or plumbing supply store (not the big-box store) and ask the counter staff who the reliable, long-term pros are.

The Vetting Process: A Checklist

Before hiring anyone, perform your due diligence:

  1. Verify License and Insurance: Ask for a copy of their trade license and a certificate of insurance. Confirm that their general liability and worker's compensation policies are active.
  2. Check References: Ask for 2-3 recent clients and *call them*. Ask if the job was completed on time, on budget, and if they were happy with the quality.
  3. Get Written Bids: For any significant job, get at least three detailed, written bids. A bid on the back of a napkin is a red flag.
  4. Insist on a Contract: The contract should detail the full scope of work, materials, timeline, and payment schedule. Never pay 100% upfront. A common schedule is 1/3 to start, 1/3 at a midpoint, and 1/3 upon satisfactory completion.

Manage Your Vendors Like a Pro

Keep your network of trusted contractors organized with Property Aura. Store vendor contact info, insurance certificates, and track job history and invoices for every property in your portfolio.